Cancellation & Refund

The Donuts loves serving its customers at any issues on order placing and order delivery and order cancellation.

  • Order cancellation can be made at customer care through call (9842845959)
  • Cancellation of orders should be intimated to The Donuts only during Business working hours of 9.00 AM to 6.00 PM.
  • Cancellation to be made 24 hours before the delivery date
  • Cancellations will be not be considered if the request is made before or after the time mentioned above and for same day delivery it has to be intimated 6 hours before delivery time.
  • Bulk order cancellation should be done 48 hours prior to delivery time
  • We do not provide refunds but for the value of product, new products or similar products will be delivered as soon as possible

If you have any queries/comments about our cancellation and refund policy, please write to us at thedonuts5959@gmail.com

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